These terms are between you and [TO BE COMPLETED BEFORE LAUNCH: legal entity name] (“Rosie”, “we”, “us”). By joining the waitlist, texting Rosie, or using the service, you agree to them.
What Rosie is
Rosie is an AI assistant for families that you use over text message. One phone number serves the whole family; Rosie recognizes each member by their verified mobile number and keeps each family’s information separate from every other family’s. Rosie is software, not a person, and not a substitute for professional advice — medical, legal, financial, or otherwise.
Accounts and eligibility
A family account is created and administered by an adult, who is responsible for who they add to it and for what those members do. Children use Rosie only through an adult-created family account with restricted capabilities. Minimum age and parental-consent requirements are [TO BE COMPLETED BEFORE LAUNCH: eligibility: minimum age and parental consent requirements]. You agree to give accurate information and to only add a phone number you are authorized to add.
SMS messaging terms
Program. Rosie is a conversational family-assistant messaging program: she replies to the messages a family member sends her and sends service notices about the account. Once you opt in, these are the messages the program sends:
- Replies to the messages you send her.
- One-time verification codes, when you or someone in your family adds a phone number.
- Service notices about your account.
- Before launch, waitlist and launch updates to the number you gave us.
Rosie does not send marketing or promotional messages, and she does not text you unprompted about anything else.
- Consent. You opt in by giving us your mobile number and agreeing to receive texts — on the waitlist form on this site, or during signup. Consent is not a condition of any purchase.
- Message frequency. Message frequency varies. Rosie is conversational, so how often she texts depends on how much you text her.
- Cost. Message and data rates may apply. Rosie does not charge you for messages; your mobile carrier’s plan applies.
- Opting out. Reply STOP to any Rosie message at any time and we will stop texting that number. To start again, reply START or sign up again.
- Help. Reply HELP to any Rosie message for help, or contact support at [TO BE COMPLETED BEFORE LAUNCH: support email and support phone number].
- Carriers. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed — do not rely on SMS for emergencies.
How we handle the number and the messages is covered by our Privacy Policy. Your mobile information and opt-in consent are never sold or shared with third parties for marketing.
Acceptable use
You agree not to use Rosie to break the law, harass anyone, or attempt to reach another family’s data. We may suspend an account that does.
Your content
What you tell Rosie stays yours. You give us the permission we need to operate the service for you — to process your messages, connected calendars and inboxes, and the assistant memory built from them. We do not sell it, and we do not use it to market to you on behalf of anyone else.
Fees
Rosie is not generally available yet and the waitlist is free. Pricing, billing, trial, and cancellation terms are [TO BE COMPLETED BEFORE LAUNCH: pricing, billing cycle, refunds, and cancellation terms].
Availability and changes
Rosie is offered as-is and as-available while we build it. We may change, suspend, or discontinue features, and we may update these terms — we will update the effective date and, for material changes, tell you directly.
Termination
You can stop using Rosie at any time and ask us to delete your account. We may suspend or terminate an account for a breach of these terms.
Disclaimers and liability
To the maximum extent permitted by law, Rosie is provided without warranties, and our liability is limited as set out here: [TO BE COMPLETED BEFORE LAUNCH: limitation of liability, warranty disclaimer, and indemnity terms].
Governing law and disputes
These terms are governed by [TO BE COMPLETED BEFORE LAUNCH: governing law, venue, and dispute-resolution/arbitration terms].
Contact
Questions about these terms? Reach us at [TO BE COMPLETED BEFORE LAUNCH: contact email and mailing address].